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Effective Date: 4/15/26

Solid Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

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1. Information We Collect

We may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Company/Organization name
• Billing and shipping information
• Any information submitted through contact forms, order forms, or account registration

Technical Information

• IP address
• Browser type
• Device information
• Website usage and analytics data
• Cookies and similar tracking technologies

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2. How We Use Your Information

We may use your information to:

• Process orders and inquiries
• Communicate regarding products, services, and support
• Improve website performance and user experience
• Maintain internal records
• Send administrative or promotional communications
• Comply with legal obligations

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3. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Service providers assisting in website operations, payments, shipping, or support
• Legal authorities when required by law
• Third parties in connection with business transfers or restructuring

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4. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve performance. You may disable cookies through your browser settings.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

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6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access personal information we hold about you
• Request correction or deletion of your information
• Opt out of certain communications

To exercise these rights, contact us using the information below.

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8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

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9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

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10. Contact Us

If you have questions regarding this Privacy Policy, contact us:

Solid Care
Email: info@solidcaresupply.com
Phone: 1 (845) 710-0701

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